16 Jun Finding the Right Towing Company in an Emergency
After being in a major or minor collision, you don’t always have the luxury of time to pick and choose the towing company you want to use. Doing some research ahead of time allows you to find one or two towing companies you trust to use in an emergency. Here are some tips for finding the right towing company to use in an emergency.
Verify Their License & Insurance
First, verify that the towing company is fully licensed and insured in your state. Licensing confirms they are qualified to provide services and don’t have any major violations or complaints against them. Insurance protects you and your vehicle if damage occurs during towing.
Check Reviews
Next, check their online reviews. While every company will have some bad reviews, it’s a big warning sign if most of their reviews are negative. If the company has any negative reviews stating the customer felt unsafe, was charged a different amount than what was agreed upon, the driver was a no-show, or their vehicle sustained damage during the towing process, pick another company.
Evaluate Their Experience
Look at the company’s experience in the industry. A brand new company isn’t inherently untrustworthy, but you might be better off going with a company that has been in business for 10+ years.
Find Out if They Offer Estimates
Find out if they offer upfront or flat-rate pricing or estimates. A towing company that won’t give you a price until they’ve hooked your vehicle up to their truck is shady and shouldn’t be trusted.
Look at the Services They Offer
Finally, look at the other services they offer. A towing company that offers 24-hour roadside assistance is going to be more valuable to you because you don’t know when you’ll end up needing their services.
After a car accident in Tucson, AZ, our team at National Auto Collision can arrange for your car to be towed to us for major or minor collision repair. To learn more or schedule an appointment, call us today or contact us online.